In the event you cannot attend a training class for which you are registered and you notify us at least four weeks prior to the start of the class, you will receive a full refund. If a cancellation notification is not received at least 4 weeks prior to the start of class, refunds will not be given, but someone else from your organization may attend in your place.
To cancel a training class, you must contact Karen Walters (Gema) at (317) 298-5072.
In the event a class is cancelled by us, a full refund will be issued. DuBois Chemicals, Gema, and/or Vogel Industrial Coatings shall not be responsible for any other loss incurred by Customer as a result of a cancellation or reschedule of classes. For payments by credit card, please allow one week for processing of a refund to your account. For payments by check, please allow three to four weeks for processing and mailing of a refund.